•• Ticketing Terms and Conditions ••

Audience members who are over the age of 18, ad attending any unseated gig over the capacity of 500 will be required to provide proof of double vaccination.

People under the age of 18, and those who cannot have the vaccine for medical reasons are exempt from showing proof of double vaccination.

All audience members are legally required to wear face masks indoors. Masks can be removed only when eating, drinking and dancing, and audience do not need to be seated to eat or drink.

Audience members under 12, those who are medically exempt, and those who wearing a mask would cause them severe distress are exempt.

If you or anyone in your household are displaying symptoms of COVID-19, then please do not attend your intended event.

If you have tested positive for COVID-19, or have been asked to self-isolate by Test and Protect please do not attend your intended event.

You will be entitled to a refund of your ticket where you can provide documentation of your positive result or have been asked to self-isolate.

For a refund of your tickets, please email programming@bigburnssupper.comwith the subject heading “SHOW TITLE” – COVID19 Refund

We must be notified 24 HOURS BEFORE the event takes place that you are not attending.

No other refunds or transfers will be permitted.

Where we need to cancel or postpone the event because of national restrictions or local lockdowns, your ticket will transfer automatically to the rescheduled date.  You will have 60 days to request a refund from the announcement of the rescheduled date.

You are required to observe and comply with all laws, regulations, rules and requirements relating to COVID-19 and which Big Burns Supper has adopted as part of its operations at the festival including but not limited to wearing of face coverings where applicable.

Big Burns Supper reserves the right to ask you to leave the festival or to refuse your entry to the applicable Venue if, in our reasonable opinion, you are refusing to comply with any COVID-19 Measures without reasonable grounds.

Big Burns Supper is participating in the NHS Test and Protect scheme. All visitor data shall be processed by Big Burns Supper in accordance with our Privacy Policy

The ticket buyer understands that changes to these terms may happen as a result of changes which are outside of our reasonable control.

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Big Burns Supper is a trading name of Electric Theatre Workshop which is a registered charity number SCO42897.
Registered as a company number SC414600 Big Burns Supper, Carlisle Fringe and Le Haggis are registered trademarks.