We are an organisation that is very interested in feedback. We especially like that negative stuff – the kind other people usually do not like to hear.

We log all our feedback and share it with the appropriate teams who need to action it. We aim to respond to all customer queries within 7 working days.

To make a complaint by email:
Graham Main, Executive Producer graham@bigburnssupper.com

Or in writing:
Big Burns Supper, Unit B, The Loreburne Centre, Dumfries, DG1 2BD.

Check out our Feedback board

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